Fine Print

Acceptable Use Policy


Last Updated: 08.25.2006

This Acceptable Use Policy (AUP) has been established in the spirit of providing guidelines for our valued customers, and clarifying their rights and responsibilities as users of our services and the Internet.

Sevence, LLC, d/b/a Spa Emergency (“Spa Emergency,” "Company," "we," "our," or "us") is an aggregation service which facilitates transactions between the organizations who list and sell on Spa Emergency (“Listing Organizations”), and consumers who make purchases through Spa Emergency (“Consumers”), collectively “Customers.” Spa Emergency does not conduct transactions for itself with Consumers. This is the Acceptable Use Policy between Spa Emergency and all its users, including the Listing Organizations and Consumers. Consumers, when making purchases with any particular Listing Organization, will be subject to the specific Terms of Service and Privacy Policy in effect for the relevant Listing Organization.

Our contact information is as follows:

Sevence, LLC d/b/a Spa Emergency
P.O. Box 35160
Albuquerque, NM 87176
Toll-Free: 800.940.0458
Fax: 505.212.0458
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We aim to clearly outline those activities that are harmful to the efficiency of our services and which, according to our discretion, compromise our systems and/or business. Our goal includes preventing those activities that are either harmful or disruptive to the Internet activities of others. We also proscribe all activities that fall outside the boundaries of acceptable Internet use. We reserve the right to take preventative or corrective action, at our discretion, in response to anything we deem harmful or in violation of this AUP.

The use of our services by our Customers constitutes an acceptance of the terms of this AUP and our Terms of Service. This AUP may be revised in the future, in order to better meet the needs of the changing Internet environment, the legal landscape in the United States and internationally, and our Customers. Your continued use of our services constitutes an acceptance of any new terms and conditions, and we attempt to, but are not required to, inform you of changes prior to implementing them. We strongly encourage you to review this AUP periodically.

Proscribed Activities

The following activities are deemed a violation of this AUP:

Remedies and Action

Responsibility of avoiding the above harmful and/or unlawful activities rests solely on our Customer. We do not, and will not, monitor or investigate the website content or communications of our Customers.

When we become aware of a violation of our AUP, we will respond in the manner we deem appropriate and according to our sole discretion. The type of action taken will depend in part on the legal risk and requirements, extent of the violation, as well as perceived breadth and severity of the harm to us or others.

We may take any action to stop the harmful activity, including but not limited to, removing or blocking access to material, shutting down a web site, blocking offending transmissions, requiring a monetary deposit as assurance against future behavior (i.e. "security deposit"), deleting the account such that all information is permanently and irretrievably removed from our servers, potentially without your knowledge or notice, or any other action we consider appropriate.

No credits or refunds will be issued for down time incurred or services paid for in advance if the account is suspended (i.e. "deactivated") or deleted due to what we perceive is a violation of this AUP, whether or not it is later proven that an actual AUP violation occurred.

Please read our commitment to privacy!